About Me
Analytical and detail-oriented Power-BI Developer/Business Analyst with experience in data management, analysis, and visualization. Proficient in tools such as Power BI, Python, and MS Excel. Adept at extracting insights from data to drive business decisions and improve processes. Seeking a challenging role in data analysis and research within a dynamic organization.
7
Years of UAE
Experience
Professional Skills
Power BI.
75%
SQL.
65%
Ms-Excel.
60%
Python.
50%
R Programing.
60%
Tableau
75%
Expericence
CRM Data Admin
Metropolitan Premium Properties LLC | 2025 - Still Working
- Designed and delivered interactive Power BI dashboards, reports, and visualizations to support business intelligence and decision-making.
- Lead the analysis of CRM data, customer interactions, and sales pipeline performance to support business decision-making.
- Design and maintain CRM dashboards and reports to monitor lead generation, conversion rates, customer engagement, and sales performance.
- Implemented Power BI security and including Row-Level Security (RLS), workspace administration, deployment, and content lifecycle management.
- Analyze lead lifecycle data to identify trends, bottlenecks, and opportunities to improve lead conversion.
- Collaborate with sales, marketing, and customer success teams to optimize CRM processes and improve data accuracy.
- Develop data models, KPIs, and performance metrics to measure campaign effectiveness and customer acquisition strategies.
- Ensure CRM data quality, integrity, and governance by implementing data validation and cleansing processes.
- Worked with cloud-based data platforms, including Azure SQL Database, Azure Data Lake, Synapse, Microsoft Fabric.
- Automate reporting processes using tools such as Power BI, SQL, Excel, or CRM analytics tools.
- Monitor lead sources, campaign performance, and ROI to support marketing optimization.
- Diagnosed and resolved report performance issues by optimizing DAX calculations, SQL queries, visuals, and data models.
- Train and guide team members on CRM reporting, dashboards, and data interpretation.
- Work with technical teams to integrate CRM systems with other data sources and improve data accessibility.
- Support senior management with data-driven strategic insights and forecasting.
Business Analyst
Royal Palace Furniture Ind LLC | 2023 - Still Working
- Analyzed sales data to identify patterns, trends, and opportunities for revenue growth.
- Created queries and visualizations for data insights using Power BI and MS Excel.
- Designed dashboards and reports to present analytical findings to stakeholders.
- Streamlined business processes through analysis and identification of areas for improvement.
- Constantly looked for ways to improve monitoring, discover issues, and deliver better value to the customer.
- Conducted real-time data analysis of festival sales on various e-commerce websites.
- Designed complex data-intensive reports in BI utilizing various graph features such as gauge, funnel, and line for better business analysis.
- Developed a Power Automate app for retail stores to streamline the pricing of various items.
- Created reports and dashboards for P&L, Retail Pulse, and other sales metrics.
- Conducted presentations with different departments.
- Effectively communicated analytical findings and recommendations to stakeholders at various levels of the organization.
- Played a pivotal role in the SAP implementation for factory and retail operations.
- Developed SOPs and process cycles for new ERP software.
- Directly reported to the Managing Director.
Master Data Analyst
Glander International Bunkering DMCC | 2018 - 2022
- Updating and maintaining Master Data reports based on business requests.
- Ensure data integrity by improving validation, auditing, and cleansing.
- Skilled in data warehousing tools, data mapping, unit testing, migration, and conversions.
- Analyze, monitor, and measure the quality of master data in accordance with data standards, policies, and procedures, implementing corrective action plans to fix faulty data.
- Review and investigate all master data queries and issues raised by the business.
- Coordinate and perform assigned daily tasks for the creation, maintenance, and quality control of master data, including customer, vessel, and marine products.
- Maintained different dashboards based on sales trends.
- 3.11 years of master data management or data quality experience, including Microsoft Dynamics NAV and advanced MS Excel.
Junior Software Developer
Espina Sofware Solutions | 2016-2017
- Provided direct assistance to the head web developer.
- Developed high-quality code in C#, ASP.NET, and Java.
- Participated in mentoring sessions with web developers, focusing on HTML, CSS, and JavaScript.
- Managed website design and creation for various clients.
- Created different websites using WordPress, HTML, and CSS.
- Worked with clients and architects to develop applications based on project requirements.
Education And Certification
Bachelors In computer application (BCA) - 2013-2016
Mahatma Gandhi University. Kerala, India
Professional Certifications.
- Data Analyst Certification: IBM & Simplilearn.
- Ongoing Certification: Data Science and Artificial Intelligence.
Skills
Data Analysis and Visualization.
Power BI, Tableau, Python, SQL, Oracle, R Programming, Advanced MS Excel,.
Data Management & Modeling.
ETL Processes, Data Cleaning, Validation and Warehousing.
Tools.
Microsoft Dynamics-NAV,SAP, Web-Scraping.
Other Skills
Adobe Illustrator, Adobe Photoshop, HTML, JavaScript, WordPress,Web-Scraping, Web Design, Analytical Thinking.
Portfolio
Contact Me
© Designed by Akhil Tomson